All apparel items are made to order and crafted exclusively for you once the purchase is confirmed.
Domestic orders: Delivered in 10–15 working days
International orders: Delivered in 21–25 working days
Estimated delivery times are mentioned on each product page. You’ll receive a confirmation email once the order is placed, including product and delivery details.
We ship worldwide using trusted partners like Shiprocket, DHL, FedEx, and Aramex. A tracking link will be shared via email once your order is shipped.
• Free shipping on all domestic orders
• Prices include taxes and duties
• Shipping fee: ₹1500–₹3000 based on location, weight, and volume
• Free international shipping on orders above ₹35,000
• Customs duties & local taxes are not included and must be paid by the customer
You may cancel your order within 24 hours by writing to hello@houseofmantra.in.
Refunds will be processed within 14 working days. Once production begins, cancellations are not allowed.
Delivery timelines do not include delays caused by natural disasters, epidemics, or other uncontrollable events.
Since all products are made to order, we do not accept returns. Exchanges are possible in these cases:
Manufacturing Defect
Contact us within 7 days of delivery at hello@houseofmantra.in.
• Item must be unworn, with tags and original packaging
• Return shipping is borne by the customer
• We’ll remake the product or issue a refund if remaking is not possible
Incorrect Size
Email us within 7 days at hello@houseofmantra.in.
• Item must be unworn and in original packaging
• Return shipping is borne by the customer
• Altered item will be delivered within 14 working days
If returning via courier, email us at hello@houseofmantra.in with:
• Your name and address
• Order number
• Reason for return
• Shipping agency & tracking number
Or click the "Return Order" link in the website footer.
We are not liable for lost, damaged, or customs-held returns.
Important: Made-to-order/custom products are non-returnable and non-replaceable. If non-apparel items arrive damaged or defective, we’ll replace them at no extra cost, subject to stock availability. If out of stock, we’ll issue a refund or offer an alternative product of equal or lower value.
You’ll receive an order summary email once your purchase is complete. Delivery timelines may be longer in remote or inaccessible locations.
How will I know if my order is placed?
You will receive an email and SMS confirmation after placing your order.
How can I track my order?
Go to "My Account" → "Track Order" or use the link provided in your shipping confirmation email.
What if an item is missing or damaged?
Email us at hello@houseofmantra.in or call Customer Support: +91-8591513181
What if I’m unavailable to collect my order?
Contact us via email or phone at the earliest for assistance.
Can I change the shipping address after the order is shipped?
Please get in touch immediately to see if it’s possible.
Where do I apply the promo code?
At the final step of checkout.
How do I know my correct size?
Use our size chart provided on the product page.
How do I use the wishlist?
Login to your account to add and view items.
How do I find which items have offers?
The quick view of each product will indicate available offers.
Are customizations possible?
Some products support customization. Check the product description for details.
What payment methods do you accept?
All major credit/debit cards, UPI, wallets, and net banking.
What if my payment is debited but I didn’t get confirmation?
Email us at hello@houseofmantra.in or call +91-8591513181
What if I forget my password?
Click "Forgot your password" on the login screen to reset it.
Why won’t my promo code work?
It may be invalid or expired. Please check the terms.